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Q: What is a typical workday like for you?
A typical workday for me begins with reviewing the day’s move-ins and move-outs, so I am prepared to provide a smooth, welcoming experience for each resident. I assist with resident check-ins, make warm welcome and weekly check-in calls, and remain attentive to residents’ needs. I closely monitor maintenance requests to confirm they’re addressed promptly and follow up with residents to make sure they are satisfied with the service provided. I also manage resident packages and mail deliveries, handling each item accurately, securely, and efficiently. Throughout the day, I maintain a welcoming presence and proactively look for opportunities to assist our residents. My goal is for every interaction to reflect AVE’s commitment to exceptional service and contribute to a positive resident experience.
Q: How long have you been working in this industry?
I have been working in the hospitality industry for approximately 17 years.
Q: What do you love most about being a part of the AVE team?
What I love most about being part of the AVE team is having supportive team members.
Q: What is your favorite amenity or service that AVE provides and why?
My favorite service AVE provides is our signature high-touch service tailored to each resident's needs. It's very rewarding to know that we help residents feel welcome, valued, and at home.
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