Team
February 24, 2026
Team
Meet Carmen Estinvil Thema, Housekeeper at The Franklin Residences
AVE Editorial Team
December 17, 2024
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2 minutes
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As a housekeeper at The Franklin Residences, Carmen ensures that the cleanliness of every furnished apartment during housekeeping service and apartment rental prior to move in is upheld to the highest level. Her cleaning is a key contributor to the luxury and comfort of The Franklin Residences.
Q: What is a typical workday like for you?
I am assigned a different schedule every day that maps out where I need to be, from our apartments to our amenity spaces, depending on residents’ needs or ongoing projects.
Q: How long have you been working in this industry?
I have been working in this industry for 16 years.
Q: What do you love most about being a part of the AVE team?
I love the sense of teamwork and camaraderie across all departments at The Franklin Residences.
Q: What is your favorite amenity or service that AVE provides and why?
My favorite amenity space is our lobby because of its beauty and rich history.
“When the resident is satisfied, I am satisfied. I enjoy contributing to the sense of home that our residents experience and knowing that my hard work is recognized and appreciated by my leadership team.”
Q: What is your hometown?
My home country is Haiti.
Q: What is your favorite hobby and why?
My favorite hobby is cleaning. When I am finished cleaning at The Franklin Residences, I love to admire how clean my home is!
Q: What is your favorite spot in the Philadelphia area and why?
I love downtown Philadelphia, especially all the different shops.
Q: What is a fun fact about you that we might not know?
I love to sing, dance, and shop in my free time!
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