COVID-19 Actions and Alerts


Last updated April 2, 2020


A committee of AVE leadership is meeting daily to closely monitor the impact of COVID-19 on our team members, residents, partners, and all aspects of the communities we serve. We are following guidance from the CDC, WHO, and other applicable federal, state, and local health departments on cleaning and disinfecting and have implemented temporary policies for resident events, hospitality, and social distancing in an effort to prevent additional risk.
 

If You Need Housing

We are here to help! If you are looking for an apartment or furnished accommodation, email livebetter@aveliving.com for rates, availability, and live virtual tours.
 

Important Communications for Current Residents

We appreciate your understanding that, as a resident, your AVE living experience may be different as we navigate through this difficult time together. AVE is a fourth-generation family company, and as a family serving families, the health and well-being of our residents and team members is our top priority.
 

We’re Here to Help You!​

To prioritize your health and safety, as well as that of our team members, we have reduced on-site staffing and in-person contact with our leasing teams. Simply contact your local Resident Services team by phone or email.
See Communication*
*This communication was sent to every community with property-specific contact information.
 

Social distance is critically important.​

We have temporarily closed all amenity spaces and discontinued services such as club breakfast and canceled resident and networking events on-site to comply with government mandates to safeguard your health and safety. Please do not congregate in lobbies, hallways, courtyards, and other common areas. As much as possible, maintain six feet of social distance in all areas, including elevators.
See Communication
 

We Launched a Virtual Lifestyle Center – AVE Connect!​

Check out our brand new virtual lifestyle center with on-demand videos from our neighborhood partners! 
www.aveliving.com/connect
 

Housekeeping Service​

To prevent the spread of germs, we have temporarily discontinued housekeeping service for all furnished residents and will be providing fresh bath and bath linen service.
See Communication
 

Stay-at-home Orders

California

State Level

Contra Costa County

Alameda County

New Jersey

State Level

Pennsylvania

State Level

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