Available Opportunities

Safety Operations Manager

Plymouth Meeting, Pennsylvania

Our brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of first-class residential communities and enter new markets across the country, apply today for an opportunity to join our winning team!

As the Safety Operations Manager for AVE, you are responsible for taking ownership of the planning, training, and rollout of all safety procedures and emergency action plans for all AVE properties nationwide. This key role on the AVE team will require exceptional communication skills in order to serve as the main point of contact between our brand leadership, investment partners, HR, legal, on-site teams, and outside vendors to ensure all parties are aware of incidents occurring at the properties in an urgent manner.

This will be an on-site position based out of our Home Office in Plymouth Meeting, PA. Travel to all properties in the AVE portfolio nationwide (approx. 20%) will be required.

Responsibilities include but are not limited to:

  • Responsible for working with brand and property leadership to establish and maintain emergency action plans for all AVE properties. Own the flow of communication during and after incidents while ensuring all essential departments are aware of next steps during and after all incidents.
  • Serve as the main point of contact for Marketing/Communications, HR, Asset, Legal, and Brand Operations teams to ensure all are aware of incidents occurring on properties and what steps need to be taken to ensure proper and timely communication with appropriate departments, vendors, insurance, and contractors.
  • Make recommendations based on locations, laws, and property layouts to EAP plans for both team members and residents.
  • Create incident and emergency response plan SOPs for Operations teams to ensure they are properly trained.
  • Partner with the Learning Manager and Brand Operations team to ensure all team members have properly signed off on all safety training.
  • Work with the Learning Manager to ensure all documents are up to date and safety training is completed on an annual basis to ensure compliance.
  • Partner with the Learning Manager and Brand Operations team to ensure on-site teams are effectively trained in all EAP protocol and all properties have the materials and supplies they need to respond to incidents and emergencies successfully.
  • Review all safety and property maintenance spreadsheets in Yardi to ensure we are meeting OSHA and Fair Housing safety guidelines.
  • Review Workers Compensation claims and ensure all team members are provided proper training and we meet expectations for a safe work environment for all.
  • Ensure follow up on Workers Compensation claims as they pertain to action needed by on-site leadership.
  • Work with, collaborate, and direct all team members on incidents to ensure a collective response to all concerns.
  • Own the SecureCore app implementation, rollout, and maintenance alongside Asset team leadership.
  • Communicate and report insurance claims to our partners and carriers in a timely manner while maintaining effective lines of communication and appropriate follow up.
  • Organize and facilitate de-briefing situations with property and brand leadership to mitigate future risk.
  • Act as a key point of contact for our risk management consultants and insurance companies.
  • Conduct quarterly risk assessments at all AVE properties.
  • Collaborate with Brand Operations team on all incident reporting by auditing and approving all incident reports prior to sending to insurance carriers and investment partners.
  • Train on-site teams on how to fill out and communicate incident reports and support with completion when necessary.
  • Assess risk at properties with the IT team and on-site leadership.
  • Review contracts with our partners to ensure they meet company guidelines established by our Legal team.
  • Conduct property walks with senior leadership to ensure safety for our residents, guests and team members bi-annually and as needed.
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Requirements

  • Multifamily, hotel, and/or hospitality industry experience is strongly preferred but not required
  • OSHA certification is a plus
  • Proven experience in managing risk at multiple work sites
  • Exceptional communication and follow-up skills
  • Ability to act independently as well as part of a team
  • Sense of urgency in order to communicate incidents to all relevant parties in a timely manner
  • Flexibility and willingness to travel throughout all AVE markets nationwide as needed

#LI-onsite

The Perks

  • Fun, positive, and collaborative work environment
  • Robust training program and ongoing professional development opportunities
  • Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only)
  • Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part-time and full-time roles only)
  • Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only)
  • A career home! Tons of potential for long-term career advancement within a rapidly expanding organization

About AVE

AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.

Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.

While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities. 

Visit us online at https://www.aveliving.com/careers.

CCPA/CPRA Disclosure Notice

When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities.

Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at [email protected].

Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at [email protected].

 

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