Available Opportunities

IT Field Support Technician

Clifton, New Jersey

Our brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of first-class residential communities and enter new markets across the country, apply today for an opportunity to join our winning team!

As the IT Field Support Technician for AVE, you are responsible for providing high-level field support as well as facilitating hardware maintenance and administration for our property business systems. You must be passionate about learning new systems and technologies quickly and have the desire to take on new responsibilities to continue to evolve in your role. You must have the ability to act with a sense of urgency and work well both independently and as part of a team.

This will be an on-site position based out of our Northern New Jersey properties. Travel to all properties in the AVE portfolio nationwide (particularly in Pennsylvania and New Jersey) will be required.

Responsibilities include but are not limited to:

  • Provide remote and onsite support for Korman Communities' applications, systems, and infrastructure
  • Understand the requirements of the organization and suggest changes or upgrades in the network to IT Leadership
  • Install and upgrade the systems with virus protection software, anti-spyware, firewall protection software, etc.
  • Document the specifications of each site and system and maintain a record for asset planning and management
  • Learn property management related concepts - excellent communication and writing skills are a must
  • Interface with executives, onsite team members and 3rd Party Software Vendors
  • Install and troubleshoot various hardware and software 
  • Set up new computers and other business systems 
  • Create and maintain images for new computers 
  • Maintain IT inventory including hardware and software 
  • Resolve issues with vendors' support teams as needed
  • Resolve issues in person and via remote software 
  • Manage and utilize the IT ticketing system
  • Create, manage and terminate user accounts and manage security profiles for all systems  
  • Answer the Help Desk phone and emails in a courteous and friendly manner
  • Must be available for maintenance, troubleshooting, project implementations, and after-hours support as necessary

Job Requirements

  • Associate's or Bachelor's degree from an accredited college
  • Minimum of 3 years of help desk, network administration, and audio-visual support experience
  • Flexibility and willingness to travel throughout all AVE markets nationwide as needed
  • Must be a fast learner and self-starter
  • Exceptional proficiency in general computer and software skills 
  • High detail orientation and work ethic 
  • Strong organizational skills, including the ability to prioritize, multi-task, and work effectively with minimal supervision 
  • Must have building management system experience such as camera systems, building WiFi, door lock systems, audio/video systems, etc.

Required Technical Skills

  • Microsoft Windows 10, MacOSX support 
  • Office365/SharePoint/Azure Support 
  • Advanced knowledge in MS Office Suite - Excel, Word, Outlook, Office 365, Adobe 
  • Knowledge of basic and advanced client-side and server-side operating systems 
  • Knowledge of software technologies and virus protection software systems 
  • Experience with the following strongly preferred but not required: Yardi Property Management System, Oscar Property Management System, Sell Contact Management, SQL, Logmein, and Meraki Firewall/VPN/Web Filter#


The Perks

  • Fun, positive, and collaborative work environment
  • Robust training program and ongoing professional development opportunities
  • Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (permanent full-time roles only)
  • Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off (permanent part-time and full-time roles only)
  • Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year to volunteer with your non-profit organization of choice (permanent part-time and full-time roles only)
  • A career home! Tons of potential for long-term career advancement within a rapidly expanding organization

About AVE

AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.

Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.

While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities. 

Visit us online at https://www.aveliving.com/careers.

CCPA/CPRA Disclosure Notice

When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities.

Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at [email protected].

Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at [email protected].


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