Our brand is growing, and we are seeking hard-working and passionate top talent to grow their careers with us! If you are interested in being a pioneer with AVE as we continue to expand our portfolio of first-class residential communities and enter new markets across the country, apply today for an opportunity to join our winning team!
What is a Guest Services Representative at AVE?
From a service prospective, you will be responsible for assisting current residents with any work orders, area information, directions, or dining recommendations. You must be able to give driving directions to clients and residents so they can find their way to our community and to area points of interest. You must have strong organizational and multi-tasking abilities, be detail oriented, and urgent follow-up skills. You must have a desire to assist others and provide superior customer service, respond quickly to all guest needs, have the ability to market the property to prospective residents and to close leases.
Our No. 1 priority at AVE is to ensure our residents' needs are met and their high expectations exceeded. Our team members must have a desire to provide an exceptional level of service. You must possess a positive attitude and passion for success.
The ideal candidate may not necessarily have an apartment/hospitality background; however, they should have a minimum of 2-3 years customer service and face-to-face client relations. Additional qualifications include excellent verbal and written English communications skills, outstanding customer service and organizational skills, a willingness to go above and beyond the call of duty, must love customer service and find satisfaction in trying to achieve the "impossible," be able to work independently and within the team, and demonstrate computer knowledge, especially Microsoft Word.
A very high level of inter-personal skills is a MUST.
Must be able to work Sundays 3:00pm to 11:00pm with flexibility to cover additional shifts as requested.
- Comprehensive benefits package including: PTO, medical, vision, dental, and 401k (full-time roles only)
- Enjoy a special day to celebrate in your birthday month each year with paid Birthday Time Off
- Fun, positive, and collaborative work environment
- Personal and professional development opportunities
- Opportunities to give back including: participation in AVE's regular drives and fundraisers in addition to paid Volunteer Time Off each year (to volunteer with your non-profit organization of choice)
- A career home! Tons of potential for long-term career advancement within a rapidly expanding organization
AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents! Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms.
Our communities are designed to deliver unparalleled carefree living. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community.
While we own and operate a growing portfolio of best-in-class residential communities nationwide, our most important asset has always been our passionate, dedicated team members. We have a lot of longevity within our team because we commit to team members who embrace our values and promote our reputation for excellence. Many decades ago, we committed ourselves to a value system called QUEST which stands for Quality, Uniqueness, Excellence, Service, and Teamwork. The "S" representing "service," has been the driving force behind everything we do: service to our team members, service to our residents, service to our clients, and service to our communities.
Visit us online at https://www.aveliving.com/careers.
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When you apply to a job on this site, the personal data contained in your application will be collected by Korman Communities.
Your personal data will be processed for the purposes of managing Korman Communities recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under CCPA 1798.145, pursuant to CPRA section 31 as necessary for the purposes of the legitimate interests pursued by Korman Communities, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Korman Communities to help manage its recruitment and hiring process on Korman Communities behalf. You can obtain a copy of the standard contractual clauses by contacting us at [email protected].
Your personal data will be retained by Korman Communities as long as Korman Communities determines it is necessary to evaluate your application for employment. Under the CCPA/CPRA, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted by contacting us at [email protected].