“WELCOMING RESIDENTS FROM ALL AROUND THE WORLD AND HAVING A 'YES, NOW WHAT’S THE QUESTION' APPROACH IS THE MOST FULFILLING PART OF MY ROLE.”
As a Resident Services Manager at AVE Clifton
, Valentina is on a QUEST to provide a seamless living experience to all our residents. From the moment they arrive, she is that dedicated point of contact to help make their new home as comfortable as possible. Throughout their stay, she ensures service requests are completed in a timely manner by working closely with housekeeping and maintenance. With her positive attitude, Valentina always strives to deliver top-notch service.
Q: What is a typical workday like for you?
I start each day by meeting with the team. We review upcoming arrivals/departures, any pending service requests, and plan for our future resident events. My favorite part of the day is speaking with residents, including our furry residents, to see how they are enjoying their stay.
Q: How long have you been working in this industry?
10 years. My first job was in the Hospitality industry. I loved it so much I decided to continue this career path.
Q: What do you love most about being a part of the AVE team?
Our team is the best! Having been in this industry for 10 years, there is no place like AVE. I truly enjoy coming to work.
Q: What is your favorite amenity or service at AVE Clifton and why?
Our outdoor firepit lounge is my favorite amenity
. It’s the perfect spot for residents to meet their fellow neighbors and create lasting friendships.
Q: What is your hometown?
Lyndhurst, New Jersey
Q: What is your favorite hobby and why?
I love spending time with my dog, Vincenzo, and hosting dinner parties at my house.
Q: What is your favorite spot in the Northern New Jersey area and why?
Hoboken is my favorite area to explore and eat brunch.
Q: What are 2 or 3 fun facts about you that we might not know?
I have visited Italy 8 times, I enjoy cooking Sunday dinner for family and friends, and I have my Bachelor of Arts degree in Hospitality and Tourism Management from Fairleigh Dickinson University.