“AVE PROVIDES A LEVEL OF CLIENT SERVICES AND COMFORT THAT IS UNPARALLELED, AND IT GIVES ME THAT CONFIDENCE KNOWING I CAN STAND BEHIND WHAT I SELL.”
As Regional Business Development Manager for AVE’s portfolio of communities in the Greater Philadelphia Area, Kelly identifies corporations and organizations in Center City, Philadelphia, as well as its suburbs of King of Prussia, Malvern, and Blue Bell, PA, that would benefit from the flexible, month-to-month furnished apartment service at The Franklin Residences, AVE King of Prussia, AVE Malvern, AVE Blue Bell, and Blue Bell Villas. She builds relationships within the region and develops new partnerships to support any short-term housing needs in the market. Kelly has supported many productions over the years with the temporary housing needs of cast and crew.
Q: What is your hometown?
Q: How long have you been with AVE?
2 years, however, I’ve worked in the extended-stay business for 15 years!
Q: What is a typical workday like for you?
Coffee, check email, check schedule board, check my sales reports, make six-eight cold calls and emails, do 10 follow-ups on existing account outreach, attend any scheduled client lunches/tours/video calls, canvass area buildings for opportunities, do new construction outreach…I’m always looking ahead to set up appointments for the following week, and of course, I love when those monthly reservation bookings come in!
Q: What brings you the greatest satisfaction in your role?
I am grateful that I have found a place where I can combine my passions of hospitality and the extended-stay industry to create value for my clients. I enjoy helping people find a clean, safe, beautiful place to live while they are in transition. AVE provides a level of client services and comfort that is unparalleled, and it gives me that confidence knowing I can stand behind what I sell.
Q: What is your favorite amenity or service that AVE offers?
The on-site, service and management team makes all the difference! Specifically, how flexible they are to each resident’s needs. I LOVE the 24/7 Resident Services desk at The Franklin Residences!
Q: What is your favorite quote and why?
“Success is no accident. It is hard work, perseverance, learning, studying, sacrifice, and most of all, love of what you are doing or learning to do.” – PELE. This sums me up!
Q: What is your favorite spot in Center City Philadelphia and why?
Rittenhouse Square because I love PARC & ROUGE and all the shopping!
Q: What’s something interesting about you that we might not know?
I studied Hospitality in New Zealand for 4 months! It is basically a day (17 hours) ahead of Philadelphia, so it was interesting keeping in touch with family & friends. It is the most beautiful place to this day I have visited!