AVE recently hosted its first Resident Appreciation Week.
Traditionally, AVE communities host a monthly catered Resident Reception. “We pioneered resident engagement activities almost four decades ago,” explains Lea Anne Welsh, president of AVE and COO of parent company Korman Communities. “We want to create a sense of community for our residents, so we organize these events to bring them together. It’s also a great way for us to get to know our residents and learn how we can continue to exceed their expectations.”
In July, AVE team members decided to do something special for their residents and organize mini events throughout an entire week. From July 19-July 23, they hosted Resident Appreciation Week. Every day they offered a complimentary snack or activity, exclusive for AVE residents. These engagements ranged from massage sessions to a trail mix bar to Rita’s by the pool.
“The feedback from our residents and teams was overwhelmingly positive,” Welsh says. “We are excited by any opportunity to show our residents how much we value and appreciate them.”